![]() This is the letter of complaint I sent to Haven complaints twice and never got a reply To Whom it may concern My wife my self and our two grandchildren arrived at Thorpe Park Holiday Cleethorpes at approximately 18-00 on Friday the 21st of July 23, we were allocated number 8 on Redwood Retreat, on arrival we noticed there was no heating on however we dropped our bags and went to the Carousel to get something to eat, when we got back we went straight to bed and had a cold night. This might be something to consider if you need an accessible caravan.… We have got to the point that we love the site but the caravans are not really appropriate for my daughter’s needs. There were hooks for hoists but the caravan didn’t really have the equipment required for moving and handling and as a consequence I pulled a muscle. We honestly didn’t sleep properly for the week. Sleeping for a week on a pull out was awful and by the end of the holiday I couldn’t wait to get home. As a result, my husband and myself had to sleep on a pull out bed. We were told when asked at booking that they didn’t have 3 bedroom accessible caravans available. The accommodation does let things down and unfortunately this may be the last year we visit- which is a shame because the kids love the lazy river and slides. The facilities are good and I have found in the last few years that we have gone there, the staff cannot do enough for you. My daughter has severe complex needs and we are always looking for sites that are flat for her wheelchair. …Ĭan’t describe how awesome this sight is for us as a family (except for accommodation). furious, very let down and disappointed in the stay. never have I ever felt so dirty off leaving a place couldn't wait to get my family out of the place to get home to heating and to actually have a wash. complaints have been logged at thorpe park its self and through havens complaints department. caravan has clearly not had a proper clean very disappointed in this stay and certainly will not be returning or recommending this place. me and my partner are covered in bites which clearly is from the bed in sittenroom as children who slept in bedrooms had none. as a family of 5 and small children this isn't acceptable in my eyes not been able to even have a wash and to have to sleep in clothes at night to keep warm. problem was not fixed and kept losing flame maintenance even went to reception and told them we needed to be moved and they ignored this. ![]() constantly having maintenance come look at it to be told its a fault to the caravan which they are aware of and maintance have been to the caravan numerous times for same issue he stated he has told the reception and wrote in many reports the caravan is in need of a new boiler. boiler constantly losing flame light which resulted in no hot water or heating. radiators rust marks all over them in bathroom. once opening our caravan noticed multiple stains to carpet in sittenroom. sadly our stay was the worst ive ever experienced with haven. Thorpe Haven Holiday Park Hotel is sure to make your visit to Cleethorpes one worth remembering.īooked a family get away couldn't wait to come after seeing photos and reading some reviews. Should time allow, RAF North Coates Strike Wing Memorial is a popular that is relatively easy to get to. While you’re here, be sure to check out some of the Chinese restaurants, including Oriental Express, Golden Phoenix, and Canton Chop Suey House, all of which are a short distance from Thorpe Park Holiday Park - Haven. If you are driving to Thorpe Haven Holiday Park Hotel, free parking is available.įor those interested in checking out St Peter's Church (2.2 mi) while visiting Cleethorpes, Thorpe Haven Holiday Park Hotel is a short distance away. Rooms at Thorpe Haven Holiday Park Hotel offer a flat screen TV, a refrigerator, and a kitchenette providing exceptional comfort and convenience, and guests can go online with internet access.Ī pool and an on-site restaurant will also help to make your stay even more special. Well-known for its family-friendly environment and proximity to great restaurants, Thorpe Park Holiday Park - Haven makes it easy to enjoy the best of Cleethorpes. For travellers visiting Cleethorpes, Thorpe Park Holiday Park - Haven is an excellent choice for rest and rejuvenation. Radisson Blu Beach Resort, Milatos CreteĮveryone needs a place to lay their weary head.Holiday Village Majorca - Protur Monte Safari.Hotels near Cleethorpes Coast Light Railway.Hotels near Beachcomber Entertainment Centre.Cleethorpes Hotels with Laundry Facilities.Cleethorpes Hotels with Air Conditioning.Thorpe Park Holiday Park - Haven Features.Hotels near Thorpe Park Holiday Park - Haven.
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